Digital Identity: market opportunitiesDiscussing the market opportunities, challenges, and the two main aspects of Digital Identity solutions.Apr 1, 2022Apr 1, 2022
Veriff has hit a sweet spotThe Tallinn-based startup offering AI-powered identity verification solutions is valued at $1.5B and joined the ranks of Estonian unicorns.Jan 29, 2022Jan 29, 2022
A new era for ITIL & PRINCE2AXELOS will be sold to PeopleCert. In my view this change of ownership is potentially great for the products and the community. Here’s why.Jun 23, 2021Jun 23, 2021
Quick note: FOMO vs. legacy techThe question of whether you should pay more attention to new technology is two-fold: does it make sense, and does it make sense for you.Apr 11, 20191Apr 11, 20191
Disorder and Swarming in Incident ManagementInspired by the recent discussions about using swarming for incident management, linking these to triage and Cynefin’s disorder domain.Apr 8, 2019Apr 8, 2019
Angels and demons and silver bulletsSome thoughts on choosing between project and product management, and seven actions to take when addressing that challenge.Jan 16, 2019Jan 16, 2019
What startups should know about ITIL®There are some concepts and principles in ITIL that people working for startups might find useful — both for product management and for…Jan 5, 2019Jan 5, 2019
CAB in the Age of DevOpsFor many non-IT Operations professionals, CAB is the only exposure they have had to ITIL, and it has become almost synonymous with it.Oct 25, 20184Oct 25, 20184
Frameworks, falseworks, and scaffoldingOne of the topics we discussed at the Cynefin retreat in Whistler was the concept of scaffolding and its role complexity. I started…Jul 24, 20183Jul 24, 20183
Avoiding DevOpsOpsA response to Mark Schwartz’s article on Ops tasks outside of the (traditional) DevOps domain, discussing the Operations-as-a-Platform…Mar 19, 20181Mar 19, 20181